This course is currently not scheduled.
Available On Request
Reference service is a contact sport that engages librarian and patron in a listening and learning process. Reference training also requires engaging and listening to fellow students and the instructor. This highly interactive course will introduce you to concepts and tools necessary in information access and delivery. You will study and discuss approaches to reference service; become knowledgeable about the application of core reference principles and information technologies as they relate to daily activities of library and information providers; and explore and analyze real-world reference issues as they pertain to resource selection, user privacy and confidentiality. The course is also designed to encourage you to update your reference source materials and social networking tools and to provide you with opportunities to interact with and learn from colleagues from a variety of libraries.
Amigos Library Services 4901 LBJ Freeway
Dallas, TX 75244-6179 972-851-8000 800-843-8482 972-991-6061 (fax)firstname.lastname@example.org
St. Louis Office 1190 Meramec Station Road
Ballwin, MO 63021-6902 636-529-1396 (fax)
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